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Support Type: Troubleshooting

Changing your ringtone in Wildix Collaboration

Changing your ringtone in Wildix Within Wildix Collaboration you can change your ringtone to differentiate it from other sounds on your laptop or PC, or just to change it to one more to your liking. Please see our short guide below: Once you’ve changed your ringtone, we’d suggest asking a colleague to place a test […]

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Webex

Webex Troubleshooting Guides Here are the latest troubleshooting guides for Cisco Webex from our Bluecube Support Team […]

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Wildix

Wildix Troubleshooting Guides Here are the latest troubleshooting guides for Wildix from our Bluecube Support Team […]

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Sharing logs & CED file

Webex – Sharing logs & CED file for troubleshooting You may be asked by the Bluecube support team to provide additional information from your Webex app, if basic troubleshooting hasn’t been able to solve issues with calls or other features. This is so the support team can escalate the issue to our supplier, and if […]

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Troubleshooting

Troubleshooting We know how frustrating it can be when things aren’t working. We have created these super helpful guides to resolving the queries we get asked the most. We hope that by following these simple guides, you will be able to resolve your issue and get back to doing what you do best. Bluecube Support […]

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